Faq

Frequently Asked Questions

Find answers to the most common questions about our products, shipping, returns, and more. We're here to help you shop with confidence.

  • We offer a hassle-free 30-day return and exchange policy on all unworn items with original tags attached. Simply log into your account, navigate to your order history, and initiate a return. Refunds are processed within 5–7 business days after we receive the item.

  • Standard shipping takes 5–7 business days, while express shipping delivers within 2–3 business days. We also offer free standard shipping on all orders over $75. You'll receive a tracking number via email once your order ships.

  • Each product page includes a detailed size guide with measurements in both inches and centimeters. We recommend measuring yourself and comparing against our chart for the best fit. If you're between sizes, we suggest sizing up for a more relaxed fit.

  • Yes! We ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination. Customs duties and taxes may apply and are the responsibility of the customer. Check our shipping page for full details.

  • Care instructions are included on each product's label and product page. As a general rule, we recommend washing in cold water on a gentle cycle and hanging to dry to preserve the quality and longevity of your pieces.

  • We process orders quickly, but if you need to make changes, please contact our support team within 1 hour of placing your order. Once an order has entered the fulfillment process, we're unable to make modifications or cancellations.